Playzee Cookie Policy

At Playzee, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at playzee.com or use our Playzee casino app. We encourage you to read this document carefully so you fully understand what data we collect, why we collect it, and how you can manage your preferences. Our use of cookies is governed by applicable privacy laws, including those enforced by the Malta Gaming Authority under licence MGA/B2C/370/2017.

What Are Cookies?

Cookies are small text files that we place on your device — desktop, mobile, or tablet — when you visit our platform. Here at Playzee, we use cookies to remember your preferences, keep your session active, and help us understand how players interact with our Playzee online casino. These files do not contain personal information that could directly identify you; instead, they store a unique identifier linked to your browser or device.

In addition to cookies, we may also use related technologies such as web beacons, pixel tags, and local storage objects. These tools work alongside cookies to help us deliver a more personalised and consistent experience across all Playzee casino games and services.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the basic functioning of our platform. Without them, services such as Playzee casino login, account authentication, and secure session management would not be possible. We do not require your consent to use these cookies, as they are technically indispensable for providing the services you have requested.

Session management and secure login
Fraud detection and account security
Load balancing across our servers
Remembering items added during your session

Performance and Analytics Cookies

We use performance cookies to gather information about how visitors interact with our Playzee online casino. This data helps us identify pages that are performing well and areas where we can improve. All data collected through these cookies is aggregated and anonymous — we cannot use it to identify individual players.

Tracking page visits and session duration
Identifying error pages and broken links
Measuring load times across the Playzee casino app and desktop versions
Understanding how players navigate between games and sections

Functionality Cookies

Our Playzee platform uses functionality cookies to remember choices you make during your visit, such as your language preference, display settings, and whether you've opted into certain features. These cookies allow us to personalise your experience and reduce the need to re-enter your preferences each time you return.

Language and localisation settings
Remembering your game history and preferences
Saving display or accessibility settings

Targeting and Marketing Cookies

With your consent, we place targeting cookies to deliver relevant promotions and content — including information about our Playzee welcome bonus, Playzee deposit bonus offers, and the Zee Club loyalty programme. These cookies help us ensure that marketing materials you see are relevant to your interests. We may share this data with trusted third-party advertising partners.

Delivering personalised promotional content
Measuring the effectiveness of our advertising campaigns
Limiting the frequency of the same advertisement
Tracking referrals and affiliate partnerships

Third-Party Cookies

When you use our Playzee live casino, sports betting, or other features, certain third-party service providers — such as game studios like NetEnt, Microgaming, Play'n GO, and our live dealer partner Evolution — may also set cookies on your device. We do not control the cookies placed by these third parties. We recommend reviewing their individual privacy and cookie policies to understand how they handle your data.

We at Playzee also work with analytics providers such as Google Analytics to understand usage patterns across our platform. These providers may use their own cookies to collect anonymised data on our behalf. We have ensured that all such providers are bound by appropriate data processing agreements.

How Long Do Cookies Last?

Cookies we use fall into two categories based on their duration:

Session cookies — these are temporary and expire when you close your browser. We use them primarily for Playzee casino login sessions and secure authentication.
Persistent cookies — these remain on your device for a set period of time, even after you close your browser. We use them to remember your preferences and deliver relevant promotions when you return to our Playzee casino online.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. You can manage your preferences in several ways:

Our Cookie Consent Tool

When you first visit our platform, we display a cookie consent banner. You can use this tool to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update your choices at any time through the cookie settings link found in the footer of our site.

Browser Settings

Most browsers allow you to block or delete cookies through their settings. Please note that disabling certain cookies — particularly strictly necessary ones — may impair the functionality of our platform. For example, you may be unable to complete the Playzee casino sign up process or access your account if session cookies are blocked. Links to cookie management guidance for common browsers are listed below:

Google Chrome: Settings → Privacy and Security → Cookies
Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and Site Permissions

Opt-Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available from Google's website. We also honour opt-out signals such as Global Privacy Control where technically supported.

Cookies and Responsible Gaming

Our Playzee casino uses certain cookies to support our responsible gaming tools. These include cookies that remember your deposit limits, session time reminders, and self-exclusion status. Disabling these cookies may affect our ability to apply the responsible gaming settings you have chosen. We strongly advise that you keep these functional cookies enabled to ensure your safety while playing.

Data Security and Retention

We take the security of any data collected through cookies seriously. Player funds are held in a separate bank account dedicated exclusively to customer funds, and we apply the same high standards to data management. Cookie data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Personal data collected in connection with cookies is handled in accordance with our full Privacy Policy, which we encourage you to read alongside this document.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. We will notify you of any significant changes through a notice on our platform or via email if required. Your continued use of our Playzee casino online following any update constitutes your acknowledgement of the revised policy.

Contact Us

If you have questions about how we use cookies or wish to exercise your data rights, you are welcome to contact our support team. Our Playzee casino operates 24/7, 365 days a year, and we are always happy to help. You can reach us via live chat on our website or by emailing us at support@playzee.com. Our platform is operated by White Hat Gaming Limited, registered in Malta (registration number C73232), with registered office at 85 St John Street, Valletta, VLT1165, Malta.

Content updated: July 24, 2026